FAQs
PARKING

Where's the Carpark?
There is parking in the Savoir Faire Car Park, accessible via the driveway beside the Red Chinese Restaurant building beside PIP.
Parking here is free on weekends and weekdays after 4pm, except Suncorp
Stadium Game Days which is usually a flat rate of $10-$15.
Please be aware that since this is managed by an external parking company availability and pricing maybe subject to change. Some spaces may be reserved for local businesses so ensure you observe and follow the posted signs when parking your vehicle.
Street Parking
There is two-hour free street parking along Park Road and Gordon Street.
[Excluding Suncorp Stadium Game days. Please adhere road sinage].
Loading Zone
There is a loading zone in front of the theatre.
7AM – 9AM Clearway – No parking
9AM – 7PM Loading Zone 2min
7PM – 7AM Parking 2hrs
Suncorp Stadium/Lang Park Traffic Area
Please be aware that we are in a Lang Park Traffic Area. On Suncorp Stadium game days, there will be parking restrictions in place that affect both street parking & saviour faire parking lot.
15-minute parking limits apply in Lang Park Traffic Area streets from two hours before Gates Open time through to the conclusion of the game, unless otherwise signed. On-the-spot fines will be issued to offending motorists.
The closest parking lot is Savoir Faire Car Park via the driveway beside the Red Chinese Restaurant, next to PIP Theatre. Parking here on Suncorp Stadium days is $15.
Please note that this is a shared lot for the Savoir Faire complex and its patrons, managed by an external parking company not affiliated with PIP Theatre. Certain spaces might be reserved for local businesses, and availability is subject to change. Kindly adhere to the posted signs when parking your vehicle.
Please check the road signage before leaving your vehicle. Read more about Lang Park Traffic Area restrictions here.
You can also check Suncorps event schedule here
Public Transport
Bus
The closest bus stops are along Park Road (471) and Coronation Drive.
Ferry
The Milton City Cat terminal also stops along Coronation Drive. Cross Coro Drive to Park Road.
Other close parking lots
There are other parking lots at 1 Park Road, and 33 Park Road.
TICKETING
For all ticketing enquires (refund/exchange/companion card booking) Please email info@piptheatre.org
Do I have to print my ticket?
You don’t have to print your ticket. We have a door list at Box Office and often just ask for the name of the booking. You can also show your ticket on your phone.
Can I buy tickets at the door?
Yes, our Box Office opens an hour before showtime. We do strongly encourage
What If I'm late?
We generally can let latecomers in where there is a suitable break in the performance. This will depend on the production and will be noted in the pre-show email if latecomers cannot be admitted.
We do recommend arriving 15-30 min early if you can to find parking and get seated. Our seating is general admission so if you come late, your party may have to sit wherever is left available after the show has started.
Companion Cards
PIP Theatre is an affiliate of the Queensland Government’s Companion Card program. Companion Cardholders are eligible for a single complimentary ticket for their chosen companion.
Please email info@piptheatre.org to book your complimentary ticket. The cardholder must provide their Companion Card details at the time of booking and present their card at the venue.
We do not have assigned seating. The patron bringing their companion may purchase their own full-price ticket online (or over the phone), and can be seated together despite a separate transaction of the companion card ticket.
Exchanges
Please email info@piptheatre.org for all ticket exchanges. We will just need the date and time you wish to exchange to, and an email if it’s different on the booking.
Exchanges must be made at least 24 hours before the performance. The Box Office is closed on weekends, so any exchanges for weekend performances must be arranged before 4 PM on Friday. For urgent ticket inquiries on weekends, please email info@piptheatre.org or message us on Facebook.
Refunds
Please email info@piptheatre.org for all refund requests.
Refund requests must be made before the performance. Refunds cannot be issued after the performance unless there are extenuating circumstances. Tickets will not be refunded due to a missed performance, including issues like difficulty finding parking. We recommend arriving early to allow for delays.
School Bookings or Group
Please contact us at info@piptheatre.org as we can arrange discounts or special arrangements for large bookings for School Groups or University Groups.
Ticketing Terms & Conditions
If you would like to view our ticketing Terms & Conditions including refunds and exchanges policy, you can find them here
FAQs
FAQs
ACCESSIBILITY
Entry/Foyer Lift
PIP Theatre is fully accessible via the foyer lift, where you can access the box office and bar on level one and also the theatre on level two.
The general entry to the Theatre from the Terrace is via stairs, so if you require lift access to the Theatre, please make yourself known to Box Office on arrival. Our staff will inform you when the Theatre doors are open and will take you up the lift.
Companion Cards
PIP Theatre is an affiliate of the Queensland Government’s Companion Card program. Companion Cardholders are eligible for a single complimentary ticket for their chosen companion.
Please email info@piptheatre.org to book your complimentary ticket. The cardholder must provide their Companion Card details at the time of booking and present their card at the venue.
We do not have assigned seating. The patron bringing their companion may purchase their own full-price ticket online (or over the phone), and can be seated together despite a separate transaction of the companion card ticket.
Accessible Amenities
Two accessible bathrooms are located in our venue. One on level one and another on level two. Both are accessible via the lift. Please feel free to contact us if you have any questions about accessibility. You may view our access statement here
Wheelchair Seating
Our theatre provides rows of ground-level seating to accommodate individuals with accessibility requirements. Our friendly box office staff will accommodate any requests upon arrival, email us at info@piptheatre.org before or after booking to ensure accessible seating is arranged prior to your visit.
Assistance Dogs
PIP Theatre welcomes patrons accompanied by a guide, hearing, or assistance dogs. Please email info@piptheatre.org at the time of booking so we can assign accessible seating.
Access Statement/Information
You may view our access statement here
VENUE INFO
Seating Plan
General Admission Seating Plan.
PIP shows are General Admission. We do not have assigned seating as our theatre layout changes for every production! At PIP, you may experience productions in a traditional format, in-the-round, or with seating banks on either side of the stage! The amount of seats available is dependant on when the show bumps in.
If you have any seating requirements prior to admission, our friendly staff and ushers are happy to help with requests.
Arrival Time
We strongly encourage you to arrive at least 15-30 minutes prior to the show as the time on your ticket indicates the curtain time.
Our box office and bar are open one hour before show time.
Dress Code
We do not have a dress code! We only ask you to be mindful of the weather as our terrace and bar are located outdoors and our theatre is air-conditioned.
Phones/No Cameras
Please ensure your phone is turned off during the performance as it prevents disturbance for both the patrons and the actors onstage.
Filming and photography are strictly prohibited during performances of plays. Live events may be different. Our friendly ushers will let you know.
Bar & Snacks
Our balmy terrace bar opens 1 hr before showtime. Enjoy a selection of beer, wine, ciders and soft drinks, as well as a selection of snacks.
We do not sell food/meals, however, there are plenty of restaurants along Park Rd where you can go to enjoy a dinner before or after the show.
PIPs favourite restaurants (all walking distance from the Theatre)
- Tuk Tuk Bar and Restaurant
- Arrivederci Pizza
- Steve Kims Food
Where to Eat
PIPs favourite restaurants (all walking distance from the Theatre)
- Tuk Tuk Bar and Restaurant
- Arrivederci Pizza
- Steve Kims Food
Viewer Discretion
Please be aware of the content warnings regarding each show. At PIP our mission involves presenting social-relevant shows, some of which may have topics that aren’t suitable for everyone. Please feel free to contact our staff with any questions or concerns.