FAQs

FAQs

ACCESSIBILITY

Entry

PIP Theatre is full accessible via the foyer life, where you can access both the bar on level one and the theatre on level two.

Wheelchair Seating

Our theatre has dedicated wheelchair spaces. To ensure the best possible experience, it is essential that we obtain all the necessary information at the time of booking. Please email info@piptheatre.org before or after booking to ensure accessible seating is arranged prior to your visit.

Assistance Dogs

PIP Theatre welcomes patrons accompanied by a guide, hearing, or assistance dogs. Please email info@piptheatre.org at the time of book so we can assign accessible seating.

Accessible Amenities

Two accessible bathrooms are located in our venue. One on level one and another on level two. Both are accessible via the lift. Please feel free to contact us if you have any questions about accessibility. You may view our access statement  here 

Companion Cards

PIP Theatre is an affiliate of the Queensland Government’s Companion Card program. Companion Cardholders are eligible for a single complimentary ticket for their chosen companion.

Please email info@piptheatre.org to book your complimentary ticket. The cardholder must provide their Companion Card details at the time of booking and present their card at the venue.

We do not have assigned seating. The patron bringing their companion may purchase their own full-price ticket online (or over the phone), and can be seated together despite a separate transaction of the companion card ticket.

BOX OFFICE

Our box office opens one hour before each performance. 

We strongly recommend booking tickets online to avoid disappointment. If you do prefer to purchase at the venue, we would advise checking online or giving us a call first to confirm if there are tickets left. 

THEATRE ETIQUETTE

Dress Code

We do not have a dress code! We only ask you to be mindful of the weather as our terrace and bar are located outdoors and our theatre is air-conditioned.

View Discretion

Please be aware of the content warnings regarding each show. At PIP our mission involves presenting social-relevant shows, some of which may have topics that aren’t suitable for everyone. Please feel free to contact our staff with any questions or concerns.

Arrival

We recommend you arrive at least 15 minutes prior to the show as the time on your ticket indicates the curtain time. Lockout periods may apply to latecomers.

Ticket

We encourage you to show your ticket on your phone to save paper, although you are most welcome to print your PDF ticket to bring for checking.

Phones/No Cameras

Please ensure your phone is turned off during the performance as it prevents disturbance for both the patrons and the actors onstage.

Filming and photography are strictly prohibited during performances.

VENUE INFO

Public Transport

We recommend you arrive at least 15 minutes prior to the show as the time on your ticket indicates the curtain time. Lockout periods may apply to latecomers.

Parking Information

We have 150 onsite parking spaces located under the theatre, as well as plenty of street parking available along Park Road and surrounding streets.

Lang Park Traffic Area

Please be aware that we are in a Lang Park Traffic Area. On Suncorp Stadium game days, there will be parking restrictions in place that affect boh street parking & building parking.

15-minute parking limits apply in Lang Park Traffic Area streets until 10 pm. Underground parking will be paid on game days.

Please check the road signage before leaving your vehicle. Read more about Lang Park Traffic Area restrictions here. 

COVID-19 POLICIES

Our COVID-Safe plan aligns with the latest Queensland Health guidelines. Our theatre is approved to operate at 100% capacity, but we have strict measures in place to ensure our patron’s safety.

Masks are no longer mandatory.

COVID VACCINATION STATUS AND CHECK-INS

As an arts venue and organization, we require all patrons and artists (over the age of 16) to be fully vaccinated to be able to enter or work in the venue. Please show an usher your green tick vaccination status when you check-in using the QR code.

SOCIAL DISTANCING

We recommend only 2 patrons in the elevator (or 4 from the same group/family) to maintain safe social distance. We also have capped capacity on our terrace to accommodate for safe distancing.

CONTACTLESS PAYMENT

We prefer contactless payment – please use card or apple pay when purchasing from our bar.

Cash is no longer accepted.

FEELING UNWELL

If you or any members of your booking experience any COVID symptoms, are diagnosed with COVID-19, or are required to self-isolate due to exposure as close contact, you are not permitted to attend PIP Theatre. Please contact us prior to the date of your performance and we would be happy to work with you to exchange your ticket for later in the season or arrange a refund.

 

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PIP Theatre acknowledges the Turrbal people, the Traditional Custodians of the land on which we gather together.

 

 

 

Contact

(07) 3275 4900

info@piptheatre.org

20 Park Road, Milton QLD 4064

@ PIP Theatre. 

All rights reserved. 

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